faq

How long does it usually take?

The average turnaround time for most services such as logos and regular cover art is up to 5 days, and the turnaround time for cartoon covers is up to a week. The time may vary depending on the complexity of the work (eg. website would take a longer turnaround time).
If you would like to have a 24 hour turnaround time on a logo or regular cover art, you would need to pay an additional $50 to expedite this.

What are the methods of payment? How would I pay for these services?

Payment is through PayPal only. However, if you do not have a PayPal account, you can provide your email and an invoice will be sent to you. This will enable you to pay with a credit card as well.

What if I don’t like it? Can I get a refund?

Changes are available! You will receive a multitude of changes up until a point where it’s feasible, as your satisfaction is our priority. If you would still like a refund, you are only eligible to receive one if I haven’t started on your work yet - you are not paying us for our services, you're paying for our time. In addition, if we feel that the concept you provide will not reflect our quality/creativity and you are unwilling to change your concept, we have the ability to provide you a refund without any further details.

What if I don’t like it? Can I get a refund?

Changes are available! You will receive a multitude of changes up until a point where it’s feasible, as your satisfaction is our priority. If you would still like a refund, you are only eligible to receive one if I haven’t started on your work yet - you are not paying us for our services, your paying for our time. In addition, if we feel that the concept you provide will not reflect our quality/creativity and you are unwilling to change your concept, we have the ability to provide you a refund without any further details.

Are there additional costs to have extra characters in the cover art?

For a regular cover art, no. However, for cartoon cover art there is an additional $20 for each character you want to add to it.

Does the .psd or other source files come included?

No. If you want the edit file (.psd or .ai) to your project, it will cost an additional $50.